Privacy Policy

1. Scope of Privacy Policy; Changes to Policy

This Privacy Policy applies to all aspects of our Site as well as to information we may collect offline.

This Site may link to or incorporate websites or content hosted and served by others over which we have no control, such as third party websites, online properties, platforms, social media, or systems, which are each governed by the privacy policy and business practices of the third party. You understand and agree that Gotea is not responsible for the security, privacy, or business practices of any third party.

We may update this Privacy Policy from time to time. If we do, we will post the revised Privacy Policy on our Site and, in the case of any material change, update the "Last Updated" date at the top. The revised Privacy Policy will be effective upon the earlier of: (a) your acceptance of the revised Privacy Policy (for example, by agreeing when you create an account or login to an existing account, or by using or continuing to use our Site after the revised Terms have been posted); or (b) the "Effective Date" listed at the top of the revised Privacy Policy. If the Effective Date differs from the Last Updated date, we will make a link available to the prior version of this Privacy Policy during the intervening period.

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2. Information We Collect

We collect information from you directly, automatically when you visit the Site, and sometimes from third parties. Some of this information may be considered "personal information" under various applicable laws. We consider information that identifies you as a specific, identified individual to be personal information (such as your name, telephone number, and e-mail address), as well as additional information, including IP addresses and cookie identifiers, where required by applicable law. And, if we combine information that we consider to be non-personal with personal information, we will treat the combined information as personal information under this Privacy Policy. In the limited circumstances in which we may process sensitive personal information as defined by applicable law, we process such information as permitted by and in compliance with applicable law. Note that we may de-identify personal information so that it is non-personal, such as by aggregating it or transforming it into information that does not identify you. We will treat de-identified information as non-personal to the fullest extent permitted by applicable law.

Information You Provide

Gotea may collect personal information from you when you:

  • Create an Account on, Login to, or Interact with the Site. Gotea may collect your name and email address and other information that you provide, such as a telephone number, when you register or login, update, or add information or content to your account. We may require you to create a username and password if you create an account, or we may enable other methods such as logging in through one of your existing social media accounts such as Facebook, Instagram, and Twitter (collectively, "Social Media Platforms") or your Apple ID. Gotea also collects certain information relating to any Social Media Platform account or Apple ID that you use to login to or link to your Gotea account (such as your username, bio, and number of followers), although linking any such account to your Gotea account or logging into Gotea via such account is entirely up to you. We may store payment information (such as credit or debit card details) for future purchases on your account. If you create an account using a Gotea-provided referral link or code through one of our referral programs, or by clicking on an ad that takes you to our Site, we may also receive certain information about you based on your use of or interaction with the link, code, or ad.
  • Make a Purchase through the Site. Gotea collects the information that you provide when you request a Gotea Video or other offering, including, for example and as applicable, your name and email address, any mobile telephone contact number (of you or the recipient) you choose to provide, the name of the person or entity giving and receiving the purchase, and the details that you provide as part of your request. When you purchase merchandise, we also collect shipping and delivery information. Gotea processes payment information you provide when you pay for a purchase. We collect information of the recipients that you provide to us to the extent necessary to provide the Gotea offering, either as part of the content or for the transaction itself (for example, we share the recipient's name and the details of the request with the applicable Gotea "Talent User") or to deliver merchandise.
  • Participate in Sweepstakes, Contests, or Other Promotional Activities. Gotea collects the information that you provide when you enter a sweepstakes, contest, or promotional activities (each, a "Promotion") through our Site. Each Promotion has its own terms and conditions or official rules, which you should review as they may contain other requirements (such as, allowing use of your name or likeness in advertising unless prohibited by applicable law).
  • Contact Us. Gotea collects the information that you provide in connection with you contacting us, for example when you email our customer service team or fill out a form for us to contact you.

Information from Third Parties

We may also obtain information, such as contact details (for example, name and email address), country, IP address, purchase histories, marketing preferences, cookie information, hardware and software information and other technical information about you from third parties, such as other users of the Site who upload information or sync their contacts, analytics companies, social media platforms, and other third party business partners, such as a Gotea Partner.

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3. Cookies and Tracking Technologies

Cookies and Tracking

When you visit our Site or otherwise interact with us or our content, we and third-party advertising and analytics companies and other third party business partners may use a variety of tracking and other technologies that automatically or passively collect certain information ("Usage Information").

Methods We Use to Collect

The methods that may be used to collect Usage Information include the following:

  • Cookies and Local Storage. A cookie is a data file placed on a device when it is used to visit the Site or otherwise access our content.
  • Web Beacons. Small graphic images or other web programming code called web beacons may be included in our web pages and email messages.
  • Embedded Scripts. An embedded script is a programming code that is designed to collect information about your interactions with the Site.
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4. How We Use Information

We may combine information that we have received from you with information from other sources to operate, tailor content, personalize, adjust, and improve our Site.

  • To fulfill your request for a Gotea Video or other offering
  • To maintain your account and assist with payment transactions
  • To establish and manage relationships with Talent Users and Gotea Partners
  • To send marketing and transactional communications
  • To provide customer service and support
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5. How We Share Information

We share non-personal information, such as aggregated statistics and de-identified information, with third parties to the extent permitted by applicable law. Gotea also shares personal information as provided below in more detail.

Our Affiliates

We share information with our affiliates, as relevant, who use it for the same purposes for which we use it.

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6. Children and Parents

Our Site is intended for a general audience and not for use by anyone younger than the age of 13 in the United States (or under the applicable legal age outside of the United States). We do not knowingly collect personal information from children younger than the age of 13 without the consent of a parent or legal guardian.

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7. Your Choices

Cookie and Marketing Preferences

To stop receiving marketing email communications from Gotea, click on the "unsubscribe" link in the footer of the email. We may continue to send you email communications relating to your account or use of the Site even if you have unsubscribed.

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8. Accessing Personal Information and Retention Period

Accessing Your Account

Please note that if you choose not to provide us with certain personal information, we may not always be able to provide you with the relevant Gotea product or service that you request.

Retention Period

When you request that we delete your personal information, we will take commercially reasonable steps to remove it from our active databases but will keep original information consistent with our business practices to the extent permitted by applicable law.

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9. Data Security

Gotea takes commercially reasonable security measures to protect the information submitted to us. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure and you use our Site and transmit information to us at your own risk. If you have any questions about security on our Site, please Contact Us.

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